How Debt Collection Is Changing in 2021
Perhaps lost in the shuffle of news detailing the COVID-19 pandemic and the presidential election was the release of a rule by the Consumer Financial Protection Bureau that aimed to [...]
Why Blocking a Collector’s Calls are a Bad Idea
There’s usually a point in any movie where the main character is faced with a choice — do the right thing or another option. Invariably, the character takes the other [...]
Don’t Let One Bad Apple Spoil The Bunch
For as long as people have been trading for goods and services, there have been people aiming to try and take advantage of others. Individuals who tilt the playing field [...]
Father Time is the Enemy of Collections
Unfortunately, debts do not age like fine wine. The older they get, the harder they are to collect. There are countless studies that prove the more recent a debt is, [...]
Two Things in One
How good collectors and collection agencies are able to be compliant and empathetic at the same time. For anyone of a certain age, they will likely remember television commercials for Reese’s [...]
Passing the Sniff Test
You’ve probably heard of the sniff test, which is an idiom for using one’s instinct or gut to determine whether something is right or wrong. But the sniff test actually [...]
Why Creditors Should Focus on What They Do Best
Charting a path through the "new" normal that exists across the country today as a result of the coronavirus pandemic has forced creditors, healthcare providers, and companies of all shapes [...]
How The Pandemic Presents A Great Opportunity To Work Out Your Debt Obligations
Yogi Berra famously quipped, "If you come to a fork in the road, take it." Individuals across the country are facing their own difficult decisions, which are being exacerbated by [...]
Make Sure Your Collection Agency Has the Right Tools
The best baseball players are said to be “five-tool” players — they can run, hit, hit for power, field, and throw. When scouts are looking at high school and college [...]
How to Spend Your Income Tax Refund
One of the byproducts of the country’s response to the coronavirus pandemic was to delay the deadline for filing federal income tax returns until July 15. That provided individuals across the [...]