There’s usually a point in any movie where the main character is faced with a choice — do the right thing or another option. Invariably, the character takes the other option, gets into trouble, gets exposed cleans up his/her mess, and then makes everything right. Consumers are faced with that same choice every time they [...]
For as long as people have been trading for goods and services, there have been people aiming to try and take advantage of others. Individuals who tilt the playing field in their favor, by either skirting the bounds of the law or by violating it outright. In every industry today, there are bad actors and rogue [...]
Unfortunately, debts do not age like fine wine. The older they get, the harder they are to collect. There are countless studies that prove the more recent a debt is, the more likely that it will be collected. Individuals feel more obligated to pay debts that are more new than old debts, to which they [...]
How good collectors and collection agencies are able to be compliant and empathetic at the same time. For anyone of a certain age, they will likely remember television commercials for Reese’s Peanut Butter Cups where some sequence of unlikely events would take place, leading one person to say to another, “Hey. You got peanut butter in [...]
You’ve probably heard of the sniff test, which is an idiom for using one’s instinct or gut to determine whether something is right or wrong. But the sniff test actually exists in medicine. A recent study, for example, revealed that if an unconscious person responds to smell that he or she is exposed to, that [...]
Charting a path through the "new" normal that exists across the country today as a result of the coronavirus pandemic has forced creditors, healthcare providers, and companies of all shapes and sizes to adapt to never-before-seen situations like a workforce that is entirely remote, the importance of social distancing and personal protective equipment, and the [...]
Yogi Berra famously quipped, "If you come to a fork in the road, take it." Individuals across the country are facing their own difficult decisions, which are being exacerbated by the coronavirus pandemic: how to handle inquiries from debt collectors about unpaid bills. While many types of loans have been put into forbearance plans for [...]
The best baseball players are said to be “five-tool” players — they can run, hit, hit for power, field, and throw. When scouts are looking at high school and college players, those are the things they are being graded on. And while there are not too many true five-tool players out there, most Major League [...]
People love to marvel over the salaries that Major League Baseball players make. It can seem surreal to us mere mortals that teams will fight with one another to hand over contracts worth hundreds of millions of dollars to individuals for playing a game. Is what they do really that special that it deserves such [...]
Out of sight, out of mind. An idiom that has stood the test of time. If I choose not to deal with someone or something, it will just go away. We all know that there are circumstances where this is true. Think back to any of those big “news” items that seemed huge at the [...]
