How to Make Good Financial Choices
Last time, we talked about the importance of making good financial choices, especially given the state of the economy, with everything costing a lot more than it has in the past. That is still true, [...]
The Power of Choice
Last time, we talked about some of the changes that are coming to the debt collection process, including communications that are sent via email and text messaging. Some consumer advocacy organizations have expressed concerns that [...]
Meeting You Where You Want To Be Met
There have been no shortage of headlines in the mainstream media in recent months seeking to warn consumers that the next text message or direct message on Facebook may be coming from a debt collector. [...]
If You Hear Something, Say Something
Don't just hang up the phone if you think someone is trying to scam you Report calls you think are scams If you have traveled anywhere by plane in the past 20 years, you have [...]
What’s Going to Happen Now?
There is little doubt that many people across the country have benefitted from the economic stimulus programs that the federal government has put in place following the onset of the COVID-19 pandemic more than 15 [...]
The Power of Empathy
Empathy has been the buzzword within the collection space for a while now. Regardless of the type of debt being collected, doing so in a manner in which consumers are treated professionally and courteously has [...]